Our Refund Policy at Risva Technologies is designed to ensure customer satisfaction and transparency in all our transactions.
We stand behind the quality of our work and strive to deliver exceptional value to our clients. However, we understand that circumstances may arise where you may need to request a refund.
Should you find that our services do not meet your expectations or fail to deliver the promised results, we offer a straightforward refund process to address your concerns. We believe in fairness and transparency, and our refund policy is designed to provide you with peace of mind and confidence in your interactions with us.
Our commitment to customer satisfaction means that your feedback is important to us. If you're dissatisfied with any aspect of our services, please don't hesitate to reach out to our customer support team. We are dedicated to resolving any issues promptly and ensuring that you have a positive experience with Risva Technologies. Your satisfaction is our priority, and we're here to make things right.
We strive to provide high-quality products and services, but if you're not completely satisfied with your purchase, we offer a hassle-free refund process.
For services such as website design, web development, and app development, refunds may be available within a specified period if the project does not meet agreed-upon specifications or if there are significant issues that cannot be resolved. Refund eligibility criteria may vary depending on the nature of the service and the terms outlined in the individual service agreement.
For products such as software licenses or digital downloads, refunds may be available within a specified period if the product is defective or does not perform as described. Refunds for physical products are subject to return shipping costs and may be processed upon receipt of the returned item in its original condition.
To request a refund, please contact our customer support team with your order details and reason for the refund. We will review your request and work to resolve any issues promptly and fairly.